4 Results Way
Cupertino, CA 95014-5924
Tel 877.580.3030
www.rsv.ricoh.com

Description and History of Company
  • Founded in 1998 as the Network Appliance Division of Ricoh Innovations, a subsidiary of Ricoh Company Ltd. of Japan. Spun off as a U.S. company in January 2001.
  • Develops and markets electronic document solutions for business enterprises and corporate workgroups
Size of Company
  • New to market; parent company has annual sales of more than $14 billion
  • Approximately 100 employees
Cornerstone Products and Technologies
  • eCabinet 2100 document filing system, launched June 2001 and incorporating:
    • Browser-based user interface
    • Thin-server hardware/software architecture
    • Document capture, search and retrieval system
Key Product Differentiators
  • Captures most document types either automatically or manually, updating the database with document changes
  • Embeds Apache Web server technology, allowing search, retrieval and management through a standard browser interface
  • Provides WORM storage that can index up to 50 million document pages per appliance, with support for extended storage via CD-R and DVD-RAM systems
Sales/Marketing Strategies
  • Leverage appliance-based approach to document file management in order to focus on issues of scalability, manageability and reliability that are critical to IT buyers
  • Provide the thousands of owners of Ricoh point solutions – copiers and printers -- with the key to solving a larger problem: document management
Partners and Alliances
  • Technology Alliance Partners
    • Axis Communications
    • Castelle
    • Hewlett-Packard
    • Kofax
    • NSM Storage
    • OTG
    • Quantum
    • Troy XCD
  • Value-Added Distributors 
    • Ambertek
    • GTSI
    • Law Cypress
    • NewWave Technologies
    • Z-Source
  • Developer Partner
    • Notable Solutions, Inc.
Direct vs. Indirect Sales
  • Sold through two-tier Ricoh channel: direct sales, plus 350-member VAR network
Software vs. Services Revenue
  • Currently 100% technology-based revenue
Vertical Markets
  • Health Care
  • Legal
  • Manufacturing
  • Publishing
  • Competition
    • Network Appliance
    • Coopetition from the likes of Documentum, FileNET
    Overall Value Proposition
    • Supports document-intensive organizations by integrating browser-based file management with heterogeneous networked environments, optimizing the use of copiers, printers and other peripheral devices
    The Kinetic Information Take
    • Ricoh Silicon Valley has created an impressive offering that combines some of the best elements of technology today: a strong automation component, network connectivity, Web-based access, and powerful archiving and retrieval capabilities. However, brand recognition can be a double-edged sword. The name “Ricoh” resonates loudly with buyers of office technology, but will IT managers recognize the company as a credible innovator with respect to complex process and infrastructure issues? The answer depends largely on the company’s ability to co-market successfully with solution partners such as Kofax, which in July announced a scan-and-capture solution combining eCabinet and Kofax’s Ascent Capture technology.

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