Kinetic Information’s MaxTV^® Customer Workshop imparts key business principles that let you obtain Maximum Total Value from your enterprise solution! Featuring rock-solid research results and actual case study examples, it shows you how to balance the Economic, Process Change, and Communications issues you will face when installing or adding to a technology system. Thus prepared, you will be primed to make a quick and quality buying decision, positioned to implement on-time and on-budget, and ready to wring every last benefit from your enterprise application.

Maximize the Business Value of Your Technology Acquisition
A business-oriented seminar for technology-minded professionals, the MaxTV^® Customer Workshop uses Kinetic Information’s exclusive MaxTV^® methodology to analyze the factors that make up a system’s total value:

1. Economics, encompassing return on investment and total cost of ownership, focusing on the dollars-and-cents of technology acquisition
2. Process Change, encompassing reengineering and quality management, rooted in the ability to support both discrete process innovation and continuous process improvement
3. Collaboration, encompassing customer relationship management and learning/knowledge, centered on facilitating communication and satisfaction among employees, customers, and partners

• Buy a system that provides significant business benefits not only today, but in the months and years ahead
• Make your selection as quickly as possible so you can start receiving those benefits sooner rather than later
• Detail a rollout plan that will let you implement on time and on budget

Listen, Learn, and Leverage!
The MaxTV^® Customer Workshop is your opportunity to listen to industry experts … seasoned professionals … and users like you to learn not just how to find a system that scores high on an ROI/TCO test, but to identify a solution that will optimize your ability to manage change and facilitate communications as well.

Workshop speakers will provide a framework for focused action by reviewing the issues associated with Economics, Process Change, and Communications, and describing how technology customers actually have addressed these issues to receive maximum total value from their enterprise solutions.

Gain insight into the cutting-edge thinking about all three issues associated with receiving maximum total value:

1. Economics, including investment, return, and lifetime costs
2. Process Change, including reengineering (for discrete process innovation) and quality management (for continuous process improvement)
3. Collaboration, including relationship management (e.g., customer satisfaction, employee empowerment, and partner inclusion) and learning & knowledge (e.g., education, collaboration, leveraging of intellectual assets)